Last Revised: September 11, 2023
At Braustin Homes, we are committed to protecting user privacy. Therefore, we have created and are maintaining an ongoing privacy compliance framework that enables users to access and exercise their privacy rights.
During your visit to our websites, we will collect information about your visit, your interaction with content, the site from which you came and the one to which you are headed, and some technical information about the device and system from which you are accessing the services. When you use our services, we may ask you to provide sensitive Personal Information, such as your credit score category. We use such information to customize your experience and provide you with our product offers.
Our data collection practices comply with applicable laws. Specifically we comply with the Gramm-Leach-Bliley Act to the extent it is applicable to our use, and sharing practices. In some states in the US, our processing of information may raise additional privacy rights. Vermont residents should note that we will not share nonpublic Personal Information with unaffiliated third parties without their consent, except as permitted by law, and we will not share credit scores with our affiliates, to the extent such are collected. Residents of states that have state privacy regulations should also review their state specific privacy notices.
We use the information collected on our websites to provide the services you request, to improve the services over time, to measure analytics, statistics, and to sync and resolve payment issues with our Partners (as described in section 3.2 below).
We will not share your information unless we are required to by law, or as required to provide you with our website and services, or if we receive your consent to such data sharing.
The Site may link to third party websites, we are not responsible for the privacy practices of such third parties and you should review their privacy policies of such sites when you access them.
You are visiting a website owned and operated by Braustin Homes, Inc. Braustin Homes, Inc and its subsidiaries (collectively, “Braustin Homes”, “us”, “we”, or “our”) are committed to maintaining your confidence and trust as it relates to the privacy and usage of your information. Please read below and learn how we collect, protect, share, and use your information as part of our technology platforms, and all of our products and services.
Notice to California Residents (Click here to learn more about your California Privacy Rights and for our Notice of Collection of Personal Information).
Consumer Privacy Disclosure (Click here for additional information regarding our handling of financial information and your choices with respect to such information).
DISCLAIMER: The content appearing on any Braustin Homes websites, this Site, or other web-based resources is presented exclusively for informational purposes. You understand and agree Braustin Homes does not use this Site to provide medical advice, financial advice, or legal advice, and you should not assume information submitted through this Site is subject to health, financial or legal privacy laws or regulations. You will not rely on any statements made on this Site as though it were professional advice.
Identifying Information: We collect information that could identify you such as your name, street address, telephone number, mobile number, email address, information collected from cookies or other tracking technologies, and other information necessary to interact with our Services. We may also collect this type of information from you about others, such as co-purchasers.
Financial Information: Such as, annual income, employment information, and information about other sources of income. We may also collect your credit history and credit scores in the course of processing any request for our products and providing you with estimated costs. For additional information relating to your choices about financial information specifically, see our Consumer Privacy Disclosure.
Other Information: We also collect information such as, data about your online activity and other information that is not used to identify you.
Any Personal Information collected by Braustin Homes may be used for the following purposes:
Where permitted by our arrangements with service providers, Braustin Homes may combine the Personal Information you share through this Site with other information you have shared with us, both online and offline. Braustin Homes may also combine this Personal Information with records provided by third parties. Braustin Homes uses this consolidated information to help better design Braustin Homes products, to communicate information to you, to enhance marketing and research activities, and to facilitate other business functions.
Braustin Homes may share Personal Information about you with our subsidiaries and affiliates. In addition, Braustin Homes may share your Personal Information with outside third parties solely for the following purposes:
You can disable or decline some Cookies for our Services but, since some parts of our Service rely on Cookies to work, those services could become difficult or impossible to use.
Some web browsers have an optional setting called “Do Not Track” that lets you opt-out of being tracked by advertisers and some third parties. Our Site may not respond to Do Not Track requests or headers from some or all browsers because many of our Services will not function without tracking data.
Braustin Homes will not sell or transfer your Personal Information to any nonaffiliated entity for its own, independent direct marketing use unless we provide clear notice to you and obtain your explicit consent. Braustin Homes uses third-party advertising companies to place ads on other websites. These companies may use data about your visits to this Site and other websites to measure advertising effectiveness and to provide advertisements for our Site including goods and services which may be of interest to you.
Depending on the Service, you may have the ability to view or edit some of your information online using the Service's interface. If you have submitted a loan request through us, you can update your information by filling the contact form on our Site or calling us on 1-210-510-0500. Our address is 84 NE Loop 410, Suite 180, San Antonio, TX 78216.
Braustin Homes and its affiliates, if applicable, take steps to protect Personal Information we access or receive through this Site from loss, misuse and unauthorized access, disclosure, alteration or destruction. Nevertheless, Braustin Homes makes no guarantee as to the security of your Personal Information and disclaims, to the fullest extent permitted by law, all liability and damages caused by loss, misuse and unauthorized access, disclosure, alteration or destruction. We recommend you take any available precautions to protect Personal Information you submit on this Site.
Your local privacy laws may grant you rights with respect to your personal information, and we will not knowingly discriminate against you because you have exercised any of your privacy rights. These rights differ based on the local laws that apply to you, but could include one or more of the following:
IMPORTANT: These rights are not absolutely guaranteed and there are several exceptions where we may not have an obligation to fulfill your request. We are only required to honor these rights to the extent we act as a controller of that data and the requested rights have been granted and apply to you under applicable data privacy laws. Please consult your local data privacy laws to determine what rights may be available to you and when access to these rights is limited. You may appeal an adverse decision on your requests by emailing or writing to us through our Site contact form; and you have the right to lodge a complaint to your local regulator if you are not satisfied with our responses to your requests or how we manage your personal information. However, we encourage you to first contact us so we can address your concerns directly.
Braustin Homes wants to be sure we keep only the most accurate and up-to-date information about you in our records. Therefore, whenever you believe your contact information needs to be updated, you can contact us through the contact form on our Site or by calling us on 1-210-510-0500. to correct or update contact information. Likewise, if you would like to request access to or correction of the Personal Information about you which Braustin Homes has collected, you can contact us by using the contact information provided below. Braustin Homes may limit or deny access to Personal Information where providing such access would be unreasonably burdensome or expensive, or as otherwise provided by law. In some circumstances, Braustin Homes may charge a reasonable fee, where warranted, for access to and other requests regarding Personal Information.
This Site is directed towards users who reside in the United States of America. It is not our intent to gather Personal Information from individuals residing outside the United States of America on this Site.
Our Services are not designed or intended for use by children under the age of 13. Moreover, we do not knowingly collect any Personal Information from anyone under the age of 13 without the prior, verifiable consent of a parent or guardian in accordance with appropriate verification mechanisms under the Children's Online Privacy Protection Act. Anyone under 13 years old should seek their parent's or guardian's permission prior to using or disclosing any Personal Information on this Site. You must be 18 years of age or older to submit registration or survey information.
Braustin Homes, Inc.
84 NE Loop 410
San Antonio, Texas 78216
Depending on the specific Service you are using or specific interactions you have with us, we may provide different or supplemental privacy policies that describe and govern how we use your personal information. When we do so, those different or supplemental privacy policies apply to that specific Service or those specific interactions. Of note, please review these supplemental privacy policies:
Last Revised: September 11, 2023
BRAUSTIN HOMES SUPPLEMENTAL CALIFORNIA CONSUMER PRIVACY ACT (CCPA) POLICY
About this Policy
Braustin Homes = Braustin Homes, Inc, a Texas corporation, its banking and non-banking U.S. affiliates and subsidiaries and service providers (collectively, “Braustin Homes”, “we”, “our” and “us”).
You/Your = customers, consumers, employees, applicants, contractors, and visitors (including their agents and representatives) of the entity or party you are acting on behalf of.
Personal Information = information that identifies, relates to, or could reasonably be linked with a particular California resident or household. However, personal information does not include publicly available, deidentified, or aggregate consumer information (which are all defined in CCPA/CPRA).
Sell/sold = the disclosure of Personal Information for monetary or other valuable consideration.
Sharing = the targeting of advertising to a consumer based on that consumer's personal information obtained from the consumer's activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. “Personal Information” is information that identifies, relates to, or could reasonably be linked with a particular California resident or household.
The specific Personal Information that we collect, use, and disclose relating to a California resident covered by the CCPA will vary based on our relationship or interaction with that individual. For example, this Notice does not apply with respect to information that we collect about California residents who apply for or obtain our financial products and services for personal, family, or household purposes. For more information about how we collect, disclose, and secure information relating to these customers, please refer to our Consumer Privacy Disclosure.
Under the laws of California and certain other US states (i.e., Virginia), we are required to provide you with the following additional information about: (1) the purpose for which we use each category of “personal information” we collect; and (2) the categories of third parties to which we (a) disclose such personal information for a business purpose, (b) “share” personal information for “cross-context behavioral advertising,” and/or (c) “sell” such personal information.
Data Collection and Use
Braustin Homes collects certain categories of data including personal information about you for purposes such as offering products and services.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we may have collected the following categories of personal information from consumers within the last twelve (12) months:
CCPA provides California residents with the right to opt-out of the sale or sharing of their personal information.
Braustin Homes does not offer an opt-out from the sale or sharing of personal information because we do not engage in the sale or sharing of personal information as contemplated by the CCPA. Additionally, we do not knowingly sell or share information regarding children under the age of 16.
How Long We Retain Your Information
Braustin Homes retains Personal Information consistent with our record retention policies and as required by law. This enables us to comply with legal and regulatory requirements or use it where we need to for our legitimate purposes such as managing your account and dealing with any disputes or concerns that may arise. We may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements, or where we have another lawful reason to do so, e.g. fighting fraud and financial crime, responding to requests from regulators, etc. If we do not need to retain information for this period of time, we may destroy, delete or anonymize it consistent with our records retention policies.
Our Sources of Information
We obtain information from the following categories of sources:
Directly and indirectly from activity on our websites or partner websites or via mobile applications. For example, from submissions through our website portal or website usage details collected automatically
Recipients of Disclosures for Business Purposes
We disclose personal information for the business purposes described in above. When we disclose personal information for a business purpose, we enter a contract that describes the purposes and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We disclose your personal information for a business purpose to the following categories of third parties:
Your Rights under CCPA
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Among other rights provided by CCPA, you have the right to request access to the personal information we collect about you, the right to request that we correct the personal information we collect, the right to request that we delete the personal information we have collected from you, right to request Braustin Homes opt you out of the sale of your personal information or sharing of your personal information for cross-context behavioral advertising. and the right not to receive discriminatory treatment for the exercise of your CCPA privacy rights.
To exercise these rights, you may complete the webform located at https://www.findmymobilehome.com.com/contact-us or contact us at 1-210-670-5553. In your request, you are asked to provide the following:
First Name & Last Name
Alternate / previous address that might help us identify you or the California resident whose personal data is being requested in our systems. Examples include:
Purpose of your request (access, know, correct or delete)
Last four digits of your or the other person's Social Security Number
Current California Residential Address
Last four digits of your or the other person's current / previous Braustin Homes account
Indicate whether you have or had a Braustin Homes account and what type of account or whether you've been employed by Braustin Homes
Other information that may help us identify you or the other person, for example middle name, maiden name, suffix, nickname, etc.
Preferred method of receiving Braustin Homes' response (mail / email)
E-mail Address - required if requesting response by email
Phone number - required for verification purposes (through which we may contact you or other person)
If you are submitting this request on behalf of another person, please provide this additional information:
Please note that your request must:
We cannot provide you with personal information if we cannot verify your identity or authority to make the request or we cannot confirm the personal information relates to you. Making a request does not require you to create an account with us. We will only use personal information provided in your request to verify your identity or authority to make the request.
IMPORTANT: These rights are not absolutely guaranteed and there are several exceptions where we may not have an obligation to fulfill your request. We are only required to honor these rights to the extent we act as a controller of that data and the requested rights have been granted and apply to you under applicable data privacy laws. Please consult your local data privacy laws to determine what rights may be available to you and when access to these rights is limited. You may appeal an adverse decision on your requests by writing to us; and you have the right to lodge a complaint to your local regulator if you are not satisfied with our responses to your requests or how we manage your personal information. However, we encourage you to first contact us so we can address your concerns directly.
We process sensitive personal information only for those purposes expressly permitted under California law.
To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.
Changes to Our CCPA Policy
Last Revised: September 11, 2023
What are cookies and other tracking technologies?
“Cookies” are small pieces of data, stored in text files, that are stored on your browser, computer, or other device. The cookies we use may include “flash cookies” (or “local shared objects”) and “HTML5 cookies” that store information on your device (outside of your browser) and are specific to content supported by Adobe® Flash or HTML5. We and our third-party business partners may also use other tracking technologies such as “web beacons” (also known as “tags” and “pixels”) which are small images embedded in our Services, content, or emails, as well as “embedded scripts” which are pieces of code that are temporarily downloaded onto your device. These other tracking technologies are often used in conjunction with cookies, but may be stored on your device in a different manner from cookies so disabling cookies may not also disable these tracking technologies.
These Tracking Technologies may be operated and set by us (known as “first party trackers”) or by our third party business partners, such as social media networks, advertising networks, and content providers, (known as “third party trackers”); and can be set either for a single visit (through a “session tracker”) so they are deleted after that visit or remain on your device to persist for multiple repeat visits (through a “persistent tracker”).
We use Tracking Technologies for several different purposes: these technologies are widely used to remember you and your preferences and understand how you interact with us so that we may perform essential functions (such as to provide our Services or deliver content and allow users to register and remain logged in), personalize our Services and content and ensure a quality, consistent, and efficient experience for our users, analyze your usage of our Services and interactions with content (including emails), and to deliver and measure advertising (including IBA).
How can you control the use of Tracking Technologies?
Please be aware that some of the features of our Services may not function correctly if you disable all cookies or other technologies.
Do you honor Do Not Track Signals?
Generally, we do not currently respond to, or take any action with respect to web browser “do not track” signals; however, in some instances, our third party business partners who integrate within our Services will honor do not track signals.
What is Interest-Based Advertising?
“Interest-based advertising” (IBA) is also commonly referred to as “targeted advertising”, “online behavioral advertising”, and “personalized advertising”, and it generally means the delivery of personalized or targeted advertising to you that are tailored to your specific interests and demographics. IBA may also include analytics and reporting related to those advertisements (such as ad measurement and attribution, segmentation, and market research).
How can you opt-out of IBA?
In addition to the above, you may also be able to choose not to receive IBA from participating companies that participate in either:
Certain mobile devices may have an advertising identifier that allows companies to serve IBA to a specific mobile device using that identifier. Depending on your specific device, you may be able to limit advertising, sharing of that advertising identifier, or reset the advertising identifier, as well as choose to turn off the device's location tracking - including precise geolocation tracking - on your mobile device or for certain applications. See your device manufacturer to understand what options are available to you. For more details on your choices regarding use of your web browsing activity for IBA you may also visit the following sites:
Next, some of our Services may also display Do Not Sell My Personal Information or Do Not Share My Personal Information links (or similarly named links), in which clicking those links may allow you to opt-out of the “sharing” or “selling” of your personal information as required by certain local privacy laws. Doing so may limit the manner in which we and our third party business partners may use your personal information in connection with IBA.
Please note that some of the options described above are browser-specific or device-specific, so you may need to opt-out again if you use a different device or change browsers. Please also note that, even if you opt-out of receiving IBA, you may still receive advertisements and marketing materials, but they may not be personalized to you specifically.
The following Consumer Privacy Disclosure applies to you if you are an individual who resides in the United States and uses Braustin Homes Services for your own personal, family, or household purposes.
Last Revised: September 11, 2023
WHAT DOES BRAUSTIN HOMES DO WITH YOUR PERSONAL INFORMATION?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Braustin Homes chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does Braustin Homes share?
Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes - to offer our products and services to you
For joint marketing with other financial companies
For our affiliates' everyday business purposes - information about your transactions and experiences
For our affiliates' everyday business purposes - information about your creditworthiness
We don't share
For our affiliates to market to you
We don't share
For nonaffiliates to market to you
We don't share
To limit our sharing
Call our customer service at 1-210-510-0500 or visit us at https://www.findmymobilehome.com and complete our contact form.
Who we are
This privacy disclosure is provided by Braustin Homes, Inc.
What we do
How does Braustin Homes protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Braustin Homes collect my personal information?
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing. See below for more information on your rights under state law.
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Our affiliates include companies with a Braustin Homes name.
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Nonaffiliates with which we share personal information include service providers that perform services or functions on our behalf, e loan brokers, lenders, insurance companies and direct marketing companies.
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Our joint marketing partners may include lenders and other third parties that provide services to our consumers in our network.
Other important information
If you are a consumer with a California mailing address, we will not share information we collect about you with companies outside of Braustin Homes, unless the law allows. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits to which you are entitled.
To talk about your Braustin Homes account, call Braustin Homes Customer Service at 1-210-510-0500 or visit us at https://www.findmymobilehome.com and complete our contact form.
Vermont: If your Braustin Homes account has a Vermont mailing address, we will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.
Nevada: If your Braustin Homes account has a Nevada mailing address, we are providing this notice pursuant to Nevada law. If you prefer not to receive marketing calls from Braustin Homes, you may be placed on our internal Do Not Call List by calling 1-210-510-0500 or visiting us at https://www.findmymobilehome.com and completing our contact form. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; telephone number: 1-702-486-3132; email: BCPINFO@ag.state.nv.us.